Returns & Exchanges
Last updated: August 2026
All Sales Final
Every Sundink item is printed and made to order just for you. Because nothing is pulled from a shelf, we do not accept returns or exchanges for change of mind, the wrong size, or an ordering mistake. All sales are final.
The one exception: if your order shows up defective, damaged, misprinted, wrong, or it's lost in transit, that's on us — we'll replace it or refund it. Details below.
The Sundink Promise
Made to order, made right. If your gear arrives flawed, misprinted, or falls apart on us, we'll remake it free — no runaround, no restocking fees, no hoops. You never carry the cost of our mistake. That's the deal, on every order.
We want you stoked on your Sundink gear. Because our apparel and accessories are printed to order just for you, our return policy is a little different from a big-box store — but if something is wrong on our end, we'll always make it right.
Why all sales are final
Sundink products (tees, hoodies, hats, totes, towels, koozies, and stickers) are custom-printed on demand the moment you order. Because each piece is made specifically for you and can't be restocked or resold, we cannot accept returns or exchanges for buyer's remorse, a change of mind, or a size chosen incorrectly at checkout. Please use the size guide on each product page before you order — sizing isn't returnable, so a quick check now saves the hassle later.
What we always cover
If your order arrives damaged, misprinted, defective, or not what you ordered — or it's lost in transit — we'll make it right at no cost to you. Contact us within 30 days of delivery (or expected delivery, for lost packages) at hello@sundink.com with your order number and a photo of the issue, and we'll replace it or refund it. We'll sort it fast.
Sizing & exchanges
Since items are made to order, we don't offer size swaps or exchanges for fit. Check the size guide on the product page before you order. If a garment doesn't fit, reach out — we'll help you reorder the right size. When a genuine manufacturing defect is involved, a replacement is always on us.
Refunds
Approved refunds (for covered defects, damage, wrong items, or lost packages) are issued to your original payment method, typically within 5–10 business days after we confirm the issue. Original shipping charges are non-refundable unless the order was our error or the product was defective.
Order changes & cancellations
Because production starts quickly, we can only change or cancel an order within a short window after it's placed. Email us right away at hello@sundink.com and we'll do our best, but once an item enters production we can't stop it — and at that point the sale is final.
Questions
Anything unclear? Email hello@sundink.com and we'll get back to you within 1–2 business days.